{"id":2820,"date":"2020-11-01T13:16:40","date_gmt":"2020-11-01T04:16:40","guid":{"rendered":"https:\/\/bcgblog.kr\/?p=2820"},"modified":"2021-12-15T13:28:05","modified_gmt":"2021-12-15T04:28:05","slug":"rethink-support-functions-to-lead-through-tough-times","status":"publish","type":"post","link":"https:\/\/bcgblog.kr\/rethink-support-functions-to-lead-through-tough-times\/","title":{"rendered":"\uc120\ub3c4\uc801 \uc704\uae30 \uadf9\ubcf5\uc744 \uc704\ud55c \uc9c0\uc6d0\ubd80\uc11c \uac1c\uc120"},"content":{"rendered":"<p>\uc5c4\uccad\ub09c \uacbd\uc81c\uc801 \ubd88\ud655\uc2e4\uc131, \uc99d\uac00\ud558\ub294 \ube44\uc6a9 \uc555\ubc15, \uae09\ubcc0\ud558\ub294 \uae30\uc220 \ubcc0\ud654, \ub192\uc544\uc9c0\ub294 \uace0\uac1d \uc11c\ube44\uc2a4\uc5d0 \ub300\ud55c \uae30\ub300\uc5d0 \uc9c1\uba74\ud558\uc5ec \uae30\uc5c5\ub4e4\uc740 \uac00\ub2a5\ud558\ub2e4\uba74 \ub9c9\ub300\ud55c \uc120\ud589 \ud22c\uc790\ub97c \ud560 \ud544\uc694\uac00 \uc5c6\ub294 \uc0c8\ub85c\uc6b4 \uacbd\uc7c1 \uc6b0\uc704\ub97c \ucc3e\uae30 \uc704\ud574 \ub9ce\uc740 \ub178\ub825\uc744 \uae30\uc6b8\uc774\uace0 \uc788\ub2e4.<\/p>\n<p>\uadf8\ub7ec\ub098, \ube44\uc6a9\uc740 \uc774\ubbf8 \ucd5c\ub300\ud55c\uc73c\ub85c \uc904\uc600\uace0, \ud22c\uc790\uc790\uc758 \uc0c8\ub85c\uc6b4 \ubca4\ucc98\uc5d0 \ub300\ud55c \ud22c\uc790\uc758\ud5a5\uc740 \uc81c\ud55c\uc801\uc774\uba70, \uc0c8\ub85c\uc6b4 \uc2dc\uc7a5 \uc9c4\uc785 \ub610\ub294 \uc0c8\ub85c\uc6b4 \uc0c1\ud488 \ub3c4\uc785\uc5d0 \ubd88\ub9ac\ud55c \uc0c1\ud669\uc5d0\uc11c \uacfc\uc5f0 \uc5b4\ub5a4 \ub300\uc548\uc774 \ub0a8\uc544 \uc788\uc744\uae4c?<\/p>\n<p>\ubd88\ub9ac\ud55c \uc2dc\uc7a5\uc5d0\uc11c\ub3c4 \uc131\uacf5\ud560 \uc218 \uc788\ub294 \uc800\ube44\uc6a9 \uc804\ub7b5 \uc911 \ud558\ub098\ub294 \uacbd\uc601\uc9c0\uc6d0\ubd80(corporate functions)\ub85c\ub3c4 \ubd88\ub9ac\ub294 \uc9c0\uc6d0 \ubd80\uc11c(support functions)\uc758 \uc131\uacfc\ub97c \uac1c\uc120\ud558\ub294 \uac83\uc774\ub2e4. \ube44\uc6a9 \uc13c\ud130\ub85c \uac04\uacfc\ub418\ub294 \uacbd\uc6b0\uac00 \ub9ce\uc73c\ub098 \ub300\ubd80\ubd84\uc758 \uae30\uc5c5\uc758 \uc9c0\uc6d0 \ubd80\uc11c\ub4e4\uc740 \ud604\uc7ac \uc5ec\ub7ec \uac00\uc9c0 \uce21\uba74\uc5d0\uc11c \uc5c4\uccad\ub09c \uae30\ud68c\ub97c \uc81c\uc2dc\ud558\uace0 \uc788\ub2e4. \ud0c1\uc6d4\ud55c \uc9c0\uc6d0\ubd80\uc11c \ucc28\uc6d0\uc758 \uc804\ub7b5\uc740 \ud601\uc2e0\uc744 \ucd09\uc9c4\ud558\ub294 \ubcf4\ub2e4 \ubbfc\ucca9\ud558\uac8c \ubc18\uc751\ud558\ub294 \ud50c\ub7ab\ud3fc\uc744 \uc81c\uacf5\ud560 \ubfd0 \uc544\ub2c8\ub77c \ube44\uc6a9 \uc808\uac10 \ubc0f \uace0\uac1d\ub9cc\uc871\ub3c4 \uc99d\uac00\ub97c \ub2ec\uc131\ud560 \uc218 \uc788\ub2e4.<\/p>\n<h3><strong>\uc65c \uc9c0\uc6d0 \ubd80\uc11c\uc5d0 \uc8fc\ubaa9\ud574\uc57c \ud558\ub294\uac00?<\/strong><\/h3>\n<p>\ube44\uc988\ub2c8\uc2a4 \uc9c0\uc6d0 \ubd80\uc11c\ub4e4\uc740 \ud544\uc218\uc801\uc774\uc9c0\ub9cc \uacbd\uc7c1\uc801 \uc911\uc694\uc131\uc774 \uac70\uc758 \uc5c6\ub294 \uc77c\ubc18\uc801\uc73c\ub85c \ucc28\ubcc4\ud654\ub418\uc9c0 \uc54a\ub294 \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud558\ub294 \uac83\uc73c\ub85c \uc5ec\uaca8\uc9c0\ub294 \uacbd\ud5a5\uc774 \uc788\uae30 \ub54c\ubb38\uc5d0 \uc800\ud3c9\uac00\ub418\ub294 \uacbd\uc6b0\uac00 \ub9ce\ub2e4. \ubfd0\ub9cc \uc544\ub2c8\ub77c, \uace0\ub9bd\ub41c \ubd80\uc11c\ub85c \uc778\uc2dd\ub418\ub294 \uacbd\ud5a5\ub3c4 \uc788\ub2e4 \u2013 \uadf8\ub7ec\ub098, \ub300\ubd80\ubd84\uc758 \uae30\uc5c5\uc5d0\uc11c \uc9c0\uc6d0 \ubd80\uc11c\ub4e4\uc740 \uc815\uaddc\uc9c1 \uc778\uac74\ube44\uc758 10%-25%, \ud310\ub9e4 \ubc0f \uc77c\ubc18\uad00\ub9ac\ube44\uc758 \uc0c1\ub2f9 \ubd80\ubd84\uc744 \ucc28\uc9c0\ud55c\ub2e4.<\/p>\n<p>\uc2e4\uc81c\ub85c, \uc9c0\uc6d0 \ubd80\uc11c\ub294 \ud3b8\uc131\ub41c \uc608\uc0b0\uc5d0 \ube44\ud574 \ud6e8\uc52c \ub354 \ud070 \uac00\uce58\ub97c \uc81c\uacf5\ud560 \uc218 \uc788\ub2e4. \uc608\ub97c \ub4e4\uba74, \uc120\uc9c4\ud654\ub41c \uc9c0\uc6d0 \ubd80\uc11c\ub294 \uc218\uc694 \uacf5\uae09\uc5d0 \ub530\ub77c \uc27d\uac8c \uaddc\ubaa8\ub97c \uc870\uc815\ud560 \uc218 \uc788\uae30 \ub54c\ubb38\uc5d0 \uae30\uc5c5\uc774 \uc789\uc5ec \ube44\uc6a9\uc744 \uc81c\uac70\ud558\uace0 \uae30\ud68c\ub97c \ub354 \uc798 \ud65c\uc6a9\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub420 \uc218 \uc788\ub2e4. \ubfd0\ub9cc \uc544\ub2c8\ub77c, \ucd5c\uc801\ud654\ub41c \uc9c0\uc6d0\ubd80\uc11c \ucc28\uc6d0\uc758 \uc804\ub7b5\uc740 \uacbd\uc601\uc9c4\uc5d0\uac8c \uae30\uc5c5\uacfc \uc678\ubd80 \ube44\uc988\ub2c8\uc2a4 \ud658\uacbd\uc5d0 \ub300\ud574 \ub354 \uba85\ud655\ud558\uac8c \ubcfc \uc218 \uc788\uac8c \ud574\uc8fc\ubbc0\ub85c \ud601\uc2e0\uc801\uc778 \uc804\uc0ac\uc801 \ubcc0\ud654\ub97c \ucd09\uc9c4\ud558\ub294 \ub370\uc5d0\ub3c4 \ub3c4\uc6c0\uc774 \ub420 \uc218 \uc788\ub2e4.<\/p>\n<h3><strong>\ud0c1\uc6d4\ud55c \uc9c0\uc6d0 \ubd80\uc11c\uc758 \uc694\uc18c<\/strong><\/h3>\n<p>\ud0c1\uc6d4\ud55c \ube44\uc988\ub2c8\uc2a4 \uc9c0\uc6d0 \ubd80\uc11c\ub294 \ucc28\ubcc4\ud654\ub41c \uc5c5\ubb34 \ubc29\uc2dd\uc744 \uac00\uc9c0\uace0 \uc788\ub2e4. (\ubcf4\uae30 1 \ucc38\uc870)<\/p>\n<p><a href=\"http:\/\/bcgblog.kr\/wp-content\/uploads\/2020\/11\/rethink_support-functions_1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-2821\" src=\"http:\/\/bcgblog.kr\/wp-content\/uploads\/2020\/11\/rethink_support-functions_1.png\" alt=\"\" width=\"1162\" height=\"720\" title=\"\" srcset=\"https:\/\/bcgblog.kr\/wp-content\/uploads\/2020\/11\/rethink_support-functions_1.png 1162w, https:\/\/bcgblog.kr\/wp-content\/uploads\/2020\/11\/rethink_support-functions_1-300x186.png 300w, https:\/\/bcgblog.kr\/wp-content\/uploads\/2020\/11\/rethink_support-functions_1-1024x634.png 1024w, https:\/\/bcgblog.kr\/wp-content\/uploads\/2020\/11\/rethink_support-functions_1-768x476.png 768w, https:\/\/bcgblog.kr\/wp-content\/uploads\/2020\/11\/rethink_support-functions_1-696x431.png 696w, https:\/\/bcgblog.kr\/wp-content\/uploads\/2020\/11\/rethink_support-functions_1-1068x662.png 1068w, https:\/\/bcgblog.kr\/wp-content\/uploads\/2020\/11\/rethink_support-functions_1-678x420.png 678w, https:\/\/bcgblog.kr\/wp-content\/uploads\/2020\/11\/rethink_support-functions_1-356x220.png 356w\" sizes=\"auto, (max-width: 1162px) 100vw, 1162px\" \/><\/a><\/p>\n<p>\uac00\uce58\ub97c \uc911\uc2dc\ud558\ub294 \ub6f0\uc5b4\ub09c \uc9c0\uc6d0 \ubd80\uc11c\ub294 \uc801\uc808\ud55c \uc804\ub7b5\uc801 \uc5b4\uc820\ub2e4 \ucd94\uc9c4 \ubc29\uc548\uc5d0 \ub300\ud55c \uacb0\uc815\uc744 \ub0b4\ub9ac\ub294 \ub370 \ud544\uc694\ud55c \ub370\uc774\ud130, \uc815\ubcf4, \ubd84\uc11d\uc744 \uc81c\uacf5\ud55c\ub2e4. \ub610\ud55c, \uadf8\ub7ec\ud55c \uacb0\uc815\uc744 \uc2e4\ud589\ud558\ub294 \ub370 \ud544\uc694\ud55c \ub3c4\uad6c\ub3c4 \uc81c\uacf5\ud55c\ub2e4. \uc77c\ub958 \uc9c0\uc6d0\ubd80\uc11c\ub294 \ub2e4\uc74c\uc758 \uc138 \uac00\uc9c0 \uce21\uba74\uc744 \uac1c\uc120\ud55c\ub2e4.<\/p>\n<p><strong>\ud6a8\uc728\uc131.<\/strong> \ub6f0\uc5b4\ub09c \ube44\uc988\ub2c8\uc2a4 \uc9c0\uc6d0 \ubd80\uc11c\ub294 \uc678\ubd80 \uc0c1\ud669\uc5d0 \ub530\ub77c \uc790\uc6d0\uc758 \uaddc\ubaa8\ub97c \uc870\uc815\ud558\uc5ec \uacf5\uae09 \uc640\ud574 \ud604\uc0c1\uc5d0 \uc2e0\uc18d\ud558\uac8c \ub300\ucc98\ud560 \uc218 \uc788\uae30 \ub54c\ubb38\uc5d0 \uacbd\uc7c1\ub825 \uc788\uace0 \uc9c0\uc18d\uc801\uc73c\ub85c \uac1c\uc120\ub418\ub294 \ube44\uc6a9\uc73c\ub85c \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud55c\ub2e4. \ud0c1\uc6d4\ud55c \uc9c0\uc6d0\ubd80\uc11c \ucc28\uc6d0\uc758 \uc804\ub7b5\uc744 \ub2ec\uc131\ud568\uc73c\ub85c\uc368 \uc5bb\uc744 \uc218 \uc788\ub294 \ud6a8\uacfc\ub294 \ub2e4\uc74c\uacfc \uac19\ub2e4:<\/p>\n<ul>\n<li>\uc11c\ube44\uc2a4 \uc81c\uacf5 \uc18d\ub3c4 200%-300% \uac1c\uc120<\/li>\n<li>\uc624\ub958\uc728 90% \uac10\uc18c<\/li>\n<li>\uc815\uaddc\uc9c1 \ucd5c\uc18c 20% \uac10\uc18c\uc5d0 \ub300\ud55c \uc804\ubc18\uc801 \ud544\uc694\uc131<\/li>\n<\/ul>\n<p><strong>\uace0\uac1d \uacbd\ud5d8.<\/strong> \ub6f0\uc5b4\ub09c \ube44\uc988\ub2c8\uc2a4 \uc9c0\uc6d0 \ubd80\uc11c\ub294 \uace0\uac1d\uc5d0 \uc9d1\uc911\ud55c\ub2e4. \uadf8\ub7ec\ud55c \ubd80\uc11c\ub294 \uace0\uac1d \ud53c\ub4dc\ubc31\uacfc \uc628\ub77c\uc778 \uc774\uc6a9\uc790 \uacbd\ud5d8 \ubca0\uc2a4\ud2b8 \ud504\ub799\ud2f0\uc2a4\ub97c \ud65c\uc6a9\ud568\uc73c\ub85c\uc368 \uc644\ubcbd\ud55c \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud55c\ub2e4. \uc774\ub4e4\uc758 \ud504\ub85c\uc138\uc2a4\ub294 \ub0b4\uc678\ubd80 \uace0\uac1d \ubaa8\ub450\uc758 \ub2c8\uc988\ub97c \ucda9\uc871\uc2dc\ud0a4\uace0 \uadf8\ub7ec\ud55c \ub2c8\uc988\uc758 \ubcc0\ud654\uc5d0 \ub9de\ucd94\uc5b4 \uc9c4\ud654\ud558\uae30 \uc27d\ub3c4\ub85d \uac04\uc18c\ud654\ub418\uc5b4 \uc788\ub2e4.<\/p>\n<p><strong>\uac00\uce58.<\/strong> \ucd5c\uc801\ud654\ub41c \uc9c0\uc6d0 \ubd80\uc11c\ub294 \ube44\uc988\ub2c8\uc2a4 \uc804\ub7b5, \uc0ac\ub78c, \uae30\uc220\uc744 \ud1b5\ud569\ud558\uc5ec \uc2e0\uc18d\ud558\uace0 \ud6a8\uc728\uc801\uc778 \uc870\uce58\ub97c \ucd09\uc9c4\ud55c\ub2e4. \uadf8\ub7ec\ud55c \ubd80\uc11c\ub294 \uace0\uac1d \ubc0f \uc9c1\uc6d0\uc5d0 \ub300\ud55c \uc2ec\uce35\uc801\uc778 \uc774\ud574\ub97c \ubc14\ud0d5\uc73c\ub85c \uc6b4\uc601\ud568\uc73c\ub85c\uc368 \uacbd\uc601\uc9c4\uc774 \uad6c\uc2dc\ub300\uc758 \uae30\uc874 \ud504\ub85c\uc138\uc2a4\ub97c \uc815\ub9ac\ud558\uace0 \ub354 \ub9ce\uc740 \uac00\uce58\ub97c \ucc3d\ucd9c\ud558\ub294 \uc0c8\ub85c\uc6b4 \uc774\ub2c8\uc154\ud2f0\ube0c\ub97c \ucd9c\ubc94\uc2dc\ud0a4\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub418\ub294 \ud1b5\ucc30\ub825\uc744 \ucc3d\ucd9c\ud55c\ub2e4.<\/p>\n<p>\uc0b0\uc5c5\uc5d0 \uc0c1\uad00\uc5c6\uc774, \ube44\uc988\ub2c8\uc2a4 \uc9c0\uc6d0 \ubd80\uc11c\uc758 \ud488\uc9c8\uc744 \ud0c1\uc6d4\ud55c \uc218\uc900\uc73c\ub85c \ub04c\uc5b4\uc62c\ub9b0\ub2e4\uba74 \uac15\ub825\ud55c \uc804\uc0ac\uc801 \ud30c\uae09 \ud6a8\uacfc\ub97c \uae30\ub300\ud560 \uc218 \uc788\ub2e4. (\uc0c1\uc790\uae00 \u201c\uc81c\uc57d\uae30\uc5c5 \uc6b0\uc218\uc0ac\ub840\u201d \ucc38\uc870) \uc608\ub97c \ub4e4\uba74:<\/p>\n<ul>\n<li>\ud55c \uae00\ub85c\ubc8c \uae30\uc5c5\uc740 30\uc5ec\uac1c\uad6d\uc5d0\uc11c \ub300\ubd80\ubd84\uc774 \uc804\ubb38 \uc5ed\ub7c9\uc774 \uc5c6\ub294 \uad00\ub9ac\uc790 \ud558\uc5d0 \ub290\uc2a8\ud558\uac8c \uc870\uc9c1\ub418\uc5b4 \uc788\ub358 \uc77c\ub2e8\uc758 \uc2dc\uc2a4\ud15c \ubc0f \ud504\ub85c\uc138\uc2a4 60\uc5ec\uac1c\ub97c \uac04\uc18c\ud654\ud558\uc5ec \ub354 \uc801\uc740 \uc218\uc758 \uc2dc\uc2a4\ud15c\uacfc \ub354 \ub9ce\uc740 \uc804\ubb38\uac00\ub97c \uac16\ucd98 \uc0c8\ub85c\uc6b4 \uc9c0\uc5ed\ubcc4\ub85c \uc870\uc9c1\ub41c \uadf8\ub8f9\uc744 \ucc3d\ucd9c\ud588\ub2e4. \uadf8 \uacb0\uacfc, \uc11c\ube44\uc2a4\ub294 \uac1c\uc120\ub418\uace0 \ube44\uc6a9\uc740 15% \uc808\uac10\ub418\uc5c8\ub2e4.<\/li>\n<li>\ud55c \ub300\ud615 \ud68c\uacc4\ubc95\uc778\uc758 \uc608\uce21 \ud504\ub85c\uc138\uc2a4\ub294 \uac01 \ubd80\uc11c\uac00 \uace0\uc720\uc758 \ub370\uc774\ud130 \ud1b5\ud569 \ubc0f \uc608\uce21 \uc900\ube44 \uae30\ubc95\uc744 \uc0ac\uc6a9\ud574\uc57c \ud558\uae30 \ub54c\ubb38\uc5d0 \uadf8\ub8f9 \ucc28\uc6d0\uc758 \uc870\uc728\uacfc \uc218\uc791\uc5c5 \uc608\uce21 \uc791\uc5c5\uc774 \ud544\uc694\ud588\ub2e4. \ud68c\uc0ac\ub294 \uc0c8\ub85c\uc6b4 AI \uae30\ubc18 \ud504\ub85c\uc138\uc2a4\ub97c \uc2e4\ud589\ud558\uc5ec \uc218\uc791\uc5c5 \ub370\uc774\ud130 \uc785\ub825\uc791\uc5c5\uc744 \uc81c\uac70\ud558\uace0 \uadf8\ub8f9 \ubc0f \ubd80\uc11c\ubcc4 \uc2e4\uc2dc\uac04 \uc608\uce21\uc790\ub8cc\ub97c \uc0dd\uc131\ud568\uc73c\ub85c\uc368 \uc608\uce21 \ub2a5\ub825\uc744 \ud06c\uac8c \uac1c\uc120\ud588\ub2e4.<\/li>\n<li>\ud55c \ub300\ud615 \ud654\ud559\uae30\uc5c5\uc740 \uc870\uc9c1\uc758 \uc7a5\uae30\uc801 \ub2c8\uc988\uc5d0 \ub354 \uc798 \ubd80\ud569\ud558\ub3c4\ub85d \uc778\uc0ac\ubd80\uc11c\ub97c \uc7ac\uc815\uc758\ud588\ub2e4. \uc9c1\uc6d0\ub4e4\uc774 \uace0\uc6a9\uae30\uac04 \ub3d9\uc548 \uc774\uc6a9\ud560 \uc218 \uc788\ub294 \uc140\ud504\uc11c\ube44\uc2a4 \ub514\uc9c0\ud138 \uc778\uc0ac \uc2dc\uc2a4\ud15c\uc744 \uc2e4\ud589\ud558\uace0 \uc7a5\uae30\uc801 \uc778\uc0ac \uc804\ub7b5\uc744 \uac1c\ubc1c\ud568\uc73c\ub85c\uc368 \ud68c\uc0ac\ub294 \ud604\uc7ac\uc640 \ubbf8\ub798\uc758 \ub3c4\uc804\uacfc\uc81c\uc5d0 \ubaa8\ub450 \ub300\uc751\ud560 \uc218 \uc788\ub294 \ub6f0\uc5b4\ub09c \uc778\uc0ac \ubd80\uc11c\uc758 \uae30\ubc18\uc744 \ub9c8\ub828\ud588\ub2e4.<\/li>\n<\/ul>\n<hr \/>\n<h4><strong>\uc81c\uc57d\uae30\uc5c5 \uc6b0\uc218\uc0ac\ub840<\/strong><\/h4>\n<p>\ud55c \uc81c\uc57d\uae30\uc5c5\uc758 \ud0c1\uc6d4\ud55c \uc9c0\uc6d0\ubd80\uc11c \uac1c\ubc1c \uc0ac\ub840\ub294 \uadf8\ub7ec\ud55c \ud601\uc2e0\uc801 \ud504\ub85c\uadf8\ub7a8\uc774 \uc5b4\ub5bb\uac8c \ub2e4\uc74c\uc758 \ub2e4\uc12f \uac00\uc9c0 \uce21\uba74\uc5d0\uc11c \uae30\uc5c5\uc744 \uac04\uc18c\ud654\ud558\uace0 \uac15\ud654\ud560 \uc218 \uc788\ub294\uc9c0 \uc798 \ubcf4\uc5ec\uc900\ub2e4.<\/p>\n<p><strong>\uc870\ub2ec-\uacb0\uc81c(Procure to Pay).<\/strong> \ud68c\uc0ac\uac00 \uc778\uacf5\uc9c0\ub2a5(AI), AI \ud611\uc0c1 \ucf54\uce58, \uc0c8\ub85c\uc6b4 \ub9c8\ucf13\ud50c\ub808\uc774\uc2a4, \uc6d0\ud074\ub9ad \uc8fc\ubb38\uc744 \uae30\ubc18\uc73c\ub85c \uacf5\uae09\uc5c5\uccb4 \uc120\uc815 \uacfc\uc815\uc744 \ud1b5\ud569\ud55c \ud6c4, \uc870\ub2ec\ubd80\ud130 \uacb0\uc81c\uae4c\uc9c0\uc758 \uc2dc\uac04\uc740 70% \ub2e8\ucd95\ub418\uc5c8\uace0 \uacb0\uc81c\uc11c\ub958 \ucc98\ub9ac\uc5d0 \uc18c\uc694\ub418\ub294 \uc778\uac74\ube44\ub294 35% \uc808\uac10\ub418\uc5c8\ub2e4.<\/p>\n<p><strong>\uc8fc\ubb38-\uc785\uae08(Order to Cash).<\/strong> \ud68c\uc0ac\ub294 AI \uae30\ubc18 \uace0\uac1d \uc2e0\uc6a9\ud3c9\uac00, \uc2e4\uc2dc\uac04 \uac00\uaca9\uc0b0\uc815 \uad00\ub9ac, \uace0\uac1d\uc774 \ud504\ub85c\uc138\uc2a4 \ubc0f \uacb0\uc81c\uc77c \uc608\uce21\uc744 \ubaa8\ub2c8\ud130\ub9c1\ud560 \uc218 \uc788\ub294 \ubaa8\ubc14\uc77c \ud480\ud544\uba3c\ud2b8(fulfillment) \ub3c4\uad6c, \uc8fc\ubb38, \uc778\ubcf4\uc774\uc2a4, \ud604\uae08 \uac04\uc758 \uc790\ub3d9 \ub9e4\uce6d\uc744 \ub3c4\uc785\ud588\ub2e4. \uadf8 \uacb0\uacfc, \ud3c9\uade0 \ub9e4\ucd9c\ucc44\uad8c \ud68c\uc804\uc77c\uc218\ub294 20% \uac10\uc18c\ud588\ub2e4. \uc774\uc640 \ub3d9\uc2dc\uc5d0, \ubd80\uc11c \uc9c1\uc6d0\ub4e4\uc740 \ub9e4\uc6d4 3-5\uc77c\uc758 \uc2dc\uac04\uc744 \uc5bb\uac8c \ub418\uc5c8\ub2e4. \uc5c5\ubb34\ub7c9\uacfc \uc9c1\uc6d0 \uc218\ub294 \ubaa8\ub450 40% \uac10\uc18c\ud588\ub2e4.<\/p>\n<p><strong>\uae30\ub85d-\ubcf4\uace0(Record to Report).<\/strong> \uc815\ubcf4\uacf5\uc720\ub97c \uc704\ud55c \ud611\uc5c5 \ud50c\ub7ab\ud3fc, \uc790\ub3d9 \ucde8\ud569, \uc8fc\uc694 \uc7ac\ubb34 \ubc0f \uacbd\uc601 \ubcf4\uace0\uc11c\uc758 \uc6d0\ud130\uce58 \uc81c\ucd9c, \ub370\uc774\ud130 \uc911\uc2ec\uc758 \ube44\uc988\ub2c8\uc2a4 \uc608\uce21 \u201c\ud06c\ub9ac\uc2a4\ud138 \ubcfc\u201d\uc744 \uc2e4\ud589\ud568\uc73c\ub85c\uc368 \ubcf4\uace0\uc11c \uc791\uc131 \uc778\ub825\uc740 40% \uac10\uc18c\ud588\uc73c\uba70 \uc7ac\ubb34 \uc815\ud655\ub3c4\ub3c4 \uac1c\uc120\ub418\uc5c8\ub2e4.<\/p>\n<p><strong>\ucc44\uc6a9-\ud1f4\uc9c1(Hire to Retire).<\/strong> \ud68c\uc0ac\ub294 AI \uae30\ubc18 \uc9c0\uc6d0\uc11c \uc120\uc815 \ubc0f \uc18c\uc2f1 \ud50c\ub7ab\ud3fc, AI \ud654\uc0c1 \uc778\ud130\ubdf0, \uc9c0\uc6d0\uc790\uc5d0 \ub9de\ucda4\ud654\ub41c \ub514\uc9c0\ud138 \uc628\ubcf4\ub529 \uc5c5\ubb34\ud750\ub984, \uac1c\uc778\ubcc4 \uc131\uacfc \ubc0f \ubaa9\ud45c\uc5d0 \ub9de\ucda4\ud654\ub41c AI \uae30\ubc18 \ub9ac\ub354\uc2ed \ubc0f \uac1c\ubc1c \uc774\ub2c8\uc154\ud2f0\ube0c\ub97c \ud1b5\ud574 \uc778\uc0ac\uc5c5\ubb34\ub97c \ub514\uc9c0\ud138\ud654\ud588\ub2e4. \uc774\ub7ec\ud55c \uc870\uce58\ub4e4\uc740 \uc815\uaddc\uc9c1 \uc778\uc0ac\ubd80 \uc9c1\uc6d0\uc758 65% \uac10\uc18c, \uc0dd\uc0b0\uc131 30% \uc99d\uac00, \uc9c0\uc6d0\uc790 \ub9cc\uc871\ub3c4\uc758 \uc18c\ud3ed \uc99d\uac00\ub85c \uc774\uc5b4\uc84c\ub2e4(\uc0c8\ub85c\uc6b4 \ubc29\uc2dd\uc5d0 \ub300\ud55c \ud638\uac10\ub3c4\ub294 \uc774\uc804 \ubc29\uc2dd\uc5d0 \ube44\ud574 4% \ub192\uc558\ub2e4.)<\/p>\n<p><strong>\uc5f0\uacb0-\ud574\uacb0(Connect to Resolve).<\/strong> \uace0\uac1d \uc11c\ube44\uc2a4\uc5d0 \uc804\uc790 \ud504\ub85c\uc138\uc2a4\ub97c \ub3c4\uc785\ud558\ub294 \ub370\uc5d0\ub294 \uc774\uc6a9 \ucd5c\uc801\ud654 \uae30\ub2a5(utilization optimizer), \ucffc\ub9ac\uc5d0 \ub300\ud55c \ubd84\uc11d, \ub77c\uc6b0\ud305, \uc751\ub2f5\uc744 \uc704\ud55c \ub77c\uc774\ube0c AI \uc9c0\uc6d0, \ubcf4\ub2e4 \uc9c1\uad00\uc801\uc778 \uc140\ud504\uc11c\ube44\uc2a4, \ub3d9\uc778 \ubd84\uc11d, \ud074\ub77c\uc6b0\ub4dc \uae30\ubc18 \ucee8\ud0dd\ud2b8 \uc13c\ud130\uc758 \uc124\uce58\uac00 \uc218\ubc18\ub418\uc5c8\ub2e4. \uacb0\uad6d, \uc774 \ubaa8\ub4e0 \ubcc0\ud654\ub85c \uc778\ud574 \ud68c\uc0ac\ub294 \uc21c\ucd94\ucc9c\uc9c0\uc218(net promoter score) 80%\uae4c\uc9c0 \ub2ec\uc131\ud588\ub2e4.<\/p>\n<p>\uc774\ub7ec\ud55c \uacb0\uacfc\uac00 \uc778\uc0c1\uc801\uc774\uae34 \ud558\ub098 \uc2dc\uc791\uc5d0 \ubd88\uacfc\ud560 \ubfd0\uc774\ub2e4. \uc6b0\ub9ac\ub294 \ub6f0\uc5b4\ub09c \uc9c0\uc6d0 \ubd80\uc11c\ub294 \uae30\uc5c5\uc5d0 \ubd80\ubd84\uc758 \ud569\uc744 \ub2a5\uac00\ud558\ub294 \uac00\uce58\ub97c \ucc3d\ucd9c\ud560 \uc218 \uc788\ub2e4\uace0 \uc0dd\uac01\ud55c\ub2e4. \uc774\uc720\ub294 \uac04\ub2e8\ud558\ub2e4. \ud0c1\uc6d4\ud568\uc740 \ud655\uc0b0\ub418\uae30 \ub54c\ubb38\uc774\ub2e4. \uc77c\ub2e8 \uae30\uc5c5\uc774 \ub0b4\ubd80\uc801\uc73c\ub85c \uac00\uc2dc\uc131\uc774 \uc788\ub294 \uc77c\ub958\uc758 \uae30\ub2a5\uc744 \uac16\ucd98\ub2e4\uba74 \ub2e4\ub978 \ubd80\uc11c\ub4e4\uc740 \uc774\ub97c \ub530\ub974\ub294 \uacbd\ud5a5\uc744 \ubcf4\uc778\ub2e4.<\/p>\n<hr \/>\n<h4><strong>\uc9c0\uc6d0\ubd80\uc11c \uac1c\uc120 \ubc29\uc548<\/strong><\/h4>\n<p>\ube44\uc988\ub2c8\uc2a4 \uc9c0\uc6d0 \ubd80\uc11c\ub97c \uc5c5\uadf8\ub808\uc774\ub4dc\ud558\ub824\uba74 \uc11c\ube44\uc2a4 \ubaa9\ud45c\ub97c \uc815\uc758\ud558\ub294 \ub124 \ub2e8\uacc4\uc758 \uc2e4\ud589\ubc29\uc548\ubd80\ud130 \uc2dc\uc791\ud574\uc57c \ud55c\ub2e4(\ubcf4\uae30 2 \ucc38\uc870):<\/p>\n<ul>\n<li><strong>\ubc29\ud5a5\uc744 \uc218\ub9bd\ud55c\ub2e4.<\/strong> \uc804\ubc18\uc801\uc778 \uc124\uacc4 \uc6d0\uce59 \ubc0f \ubaa9\ud45c \uc0c1\ud0dc\uc5d0 \ub3c4\ub2ec\ud558\uae30 \uc704\ud55c \ube44\uc6a9 \ubaa9\ud45c\ubfd0\ub9cc \uc544\ub2c8\ub77c \ube44\uc804 \ubc0f \uc804\ub7b5\uc744 \uac1c\uad04\uc801\uc73c\ub85c \uc218\ub9bd\ud55c\ub2e4. \uc9c0\uc6d0 \ubd80\uc11c\uc5d0 \ub300\ud55c \uae30\uc5c5\uc758 \ubaa9\ud45c\ub294 \ubb34\uc5c7\uc778\uac00? \uc5bc\ub9c8\ub098 \ub192\uc740 \ubaa9\ud45c\ub97c \uc7a1\uace0 \uc788\ub294\uac00?<\/li>\n<li><strong>\uac00\uc7a5 \ud6a8\uacfc\uc801\uc778 \uad6c\uc131\uc744 \uc815\uc758\ud55c\ub2e4.<\/strong> \uc804\ubc18\uc801\uc778 \uad6c\uc870, \uac01 \uc9c0\uc6d0 \ubd80\uc11c\uac00 \uadf8\ub7ec\ud55c \uad6c\uc870 \ub0b4\uc5d0\uc11c \ub2f4\ub2f9\ud558\ub294 \uc5ed\ud560, \uc774\ub4e4\uc758 \uac70\ubc84\ub10c\uc2a4 \ubc29\uc2dd\uc744 \uc815\uc758\ud558\ub294 \uac83\ubd80\ud130 \uc2dc\uc791\ud55c\ub2e4. \ucd5c\uc0c1\uc758 \uad6c\uc870 \ubc0f \uc9c0\ub9ac\uc801 \ubd84\ud3ec\ub294 \ubb34\uc5c7\uc77c\uae4c? \uc5b4\ub5a4 \uac70\ubc84\ub10c\uc2a4 \uad6c\uc870\uac00 \uac00\uc7a5 \ud6a8\uacfc\uc801\uc77c\uae4c?<\/li>\n<li><strong>\uac00\uc7a5 \uac00\uce58\uc788\ub294 \uc11c\ube44\uc2a4\ub97c \ud30c\uc545\ud55c\ub2e4.<\/strong> \uc11c\ube44\uc2a4 \uc218\uc900\uc740 \uace0\uac1d\uc758 \uc911\uc694\ub3c4\uc5d0, \uc9c0\uc6d0 \ubd80\uc11c\uc758 \uacfc\uc81c\ub294 \uacfc\uc81c\uc758 \ucc98\ub9ac\uc5d0 \uac00\uc7a5 \ube44\uc6a9\ud6a8\uacfc\uc801\uc778 \uae30\uc220\uc5d0 \ubd80\ud569\ud558\ub3c4\ub85d \ud55c\ub2e4. \uc5b4\ub5a0\ud55c \uc11c\ube44\uc2a4\uac00 \ubd80\uac00\uac00\uce58\ub97c \ucc3d\ucd9c\ud558\ub294\uac00? \ucd5c\uc0c1\uc758 \uc5d4\ub4dc\ud22c\uc5d4\ub4dc \ud504\ub85c\uc138\uc2a4 \ud750\ub984\uc740 \ubb34\uc5c7\uc778\uac00?<\/li>\n<li><strong>\ud575\uc2ec \uc778\uc5d0\uc774\ube14\ub7ec\ub97c \uc815\uc758\ud55c\ub2e4.<\/strong> \ud5a5\ud6c4\uc758 \uc131\uacf5\uc744 \uc704\ud574 \ud68c\uc0ac\uc758 \uc778\ub825\uc740 \uc5b4\ub5a0\ud55c \uc2a4\ud0ac\uc744 \ud544\uc694\ub85c \ud560 \uac83\uc778\uc9c0 \ud30c\uc545\ud55c\ub2e4. \uc5c5\ubb34\uc218\ud589\uc744 \uc9c0\uc6d0 \ub610\ub294 \uc790\ub3d9\ud654\ud558\uae30 \uc704\ud574 \uc5b4\ub5a0\ud55c \ub3c4\uad6c\uc640 \uae30\uc220\uc774 \ud544\uc694\ud560 \uac83\uc778\uac00? \uc5b4\ub5a0\ud55c \uc804\ubb38\uac00\uac00 \ud544\uc694\ud560 \uac83\uc774\uba70 \uc774\ub4e4\uc758 \uac00\uc7a5 \ud6a8\uacfc\uc801\uc778 \uc5c5\ubb34 \ubc29\uc2dd\uc740 \uc5b4\ub5a4 \uac83\uc77c\uae4c? \uc5b4\ub290 \ubd84\uc57c\uc5d0\uc11c \uc5ed\ub7c9 \uc7ac\ud22c\uc790\uac00 \ud544\uc694\ud55c\uac00?<\/li>\n<\/ul>\n<p><a href=\"http:\/\/bcgblog.kr\/wp-content\/uploads\/2020\/11\/rethink_support-functions_2.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-2822\" src=\"http:\/\/bcgblog.kr\/wp-content\/uploads\/2020\/11\/rethink_support-functions_2.png\" alt=\"\" width=\"990\" height=\"720\" title=\"\" srcset=\"https:\/\/bcgblog.kr\/wp-content\/uploads\/2020\/11\/rethink_support-functions_2.png 990w, https:\/\/bcgblog.kr\/wp-content\/uploads\/2020\/11\/rethink_support-functions_2-300x218.png 300w, https:\/\/bcgblog.kr\/wp-content\/uploads\/2020\/11\/rethink_support-functions_2-768x559.png 768w, https:\/\/bcgblog.kr\/wp-content\/uploads\/2020\/11\/rethink_support-functions_2-696x506.png 696w, https:\/\/bcgblog.kr\/wp-content\/uploads\/2020\/11\/rethink_support-functions_2-578x420.png 578w, https:\/\/bcgblog.kr\/wp-content\/uploads\/2020\/11\/rethink_support-functions_2-324x235.png 324w\" sizes=\"auto, (max-width: 990px) 100vw, 990px\" \/><\/a><\/p>\n<p>\uc774\ub7ec\ud55c 4 \ub2e8\uacc4 \ud504\ub85c\uadf8\ub7a8\uc758 \uc131\uacf5\uc5ec\ubd80\ub294 \uc218\ub9ce\uc740 \uc694\uc18c\uc5d0 \uc758\ud574 \uc88c\uc6b0\ub41c\ub2e4. \uc785\uc99d\ub41c \uc9c4\ub2e8 \ud504\ub85c\uadf8\ub7a8\uc744 \uc774\uc6a9\ud558\uc5ec \uc9c0\uc6d0 \ubd80\uc11c\uc758 \ud604 \uc131\uacfc \uc218\uc900\uc744 \ud30c\uc545\ud558\uae30 \uc704\ud55c \uacf5\uace0\ud55c \uc0ac\uc2e4 \uae30\ubc18\uc744 \ub9cc\ub4dc\ub294 \uac83\ubd80\ud130 \uc2dc\uc791\ud55c\ub2e4. \ucd5c\uace0 \uad00\ub9ac\uc790\ub4e4\uc774 \ud504\ub85c\uadf8\ub7a8\uc5d0 \ub300\ud55c \uc758\uc9c0\ub97c \uac16\ub3c4\ub85d \ud574\uc57c \ud55c\ub2e4. \uac01 \uc9c0\uc6d0 \ubd80\uc11c \ub0b4\uc758 \uc804\ub2f4 \ud300\uc740 \uad6c\uccb4\uc801\uc778 \uc790\uccb4 \uccad\uc0ac\uc9c4\uc744 \uac1c\ubc1c\ud558\uace0 \uad81\uadf9\uc801\uc778 \uc11c\ube44\uc2a4 \uc81c\uacf5 \ubaa9\ud45c\ub97c \ud30c\uc545\ud574\uc57c \ud55c\ub2e4. \ub9c8\uc9c0\ub9c9\uc73c\ub85c, \uac1c\uc120\uacfc \uc815\uc758\ub41c \uc124\uacc4 \uc6d0\uce59 \uc900\uc218\ub97c \ubcf4\uc7a5\ud558\ub294 \uc801\uc808\ud55c \ub3c4\uad6c\ub97c \uac16\ucd98 \uc18c\uaddc\ubaa8\uc758 \uc911\uc559 \ud300\uc744 \uad6c\uc131\ud55c\ub2e4.<\/p>\n<p>\uac1c\ubc1c \uc791\uc5c5\uc758 \ub9ce\uc740 \ubd80\ubd84\uc740 \ub354 \ub9ce\uc740 \ub514\uc9c0\ud138 \uae30\uc220\uc744 \uc2dc\uc2a4\ud15c\uc5d0 \ud1b5\ud569\uc2dc\ud0a4\ub294 \uacfc\uc815\uc774 \uc218\ubc18\ub420 \uac83\uc774\ub2e4. \uae30\uc220\uc740 \ub300\ubd80\ubd84\uc758 \uc9c0\uc6d0 \ubd80\uc11c \uc5c5\ubb34\ub7c9\uc744 \uc810\uc810 \ub354 \ub9ce\uc774 \ub300\uccb4\ud558\uac8c \ub420 \uac83\uc774\ub2e4. \uc608\ub97c \ub4e4\uc5b4, \uc778\uc0ac \ubd80\ubb38\uc5d0\uc11c \uae30\uc220\uc740 \uba38\uc9c0\uc54a\uc544 \uc5c5\ubb34\uc758 \ubc18 \uc774\uc0c1\uc744 \ucc98\ub9ac\ud558\uac8c \ub418\uc5b4 \uc9c1\uc6d0\ub4e4\uc774 \uc2dc\uac04\uc744 \ubcf4\ub2e4 \uc804\ub7b5\uc801\uc778 \uc5c5\ubb34\uc5d0 \ud560\uc560\ud560 \uc218 \uc788\uc744 \ubfd0 \uc544\ub2c8\ub77c \uc624\ub958\uc728\uacfc \ube44\uc6a9\ub3c4 \uac10\uc18c\ud558\uac8c \ub420 \uac83\uc774\ub2e4. (\ubcf4\uae30 3 \ucc38\uc870)<\/p>\n<p><a href=\"http:\/\/bcgblog.kr\/wp-content\/uploads\/2020\/11\/rethink_support-functions_3.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-2823\" src=\"http:\/\/bcgblog.kr\/wp-content\/uploads\/2020\/11\/rethink_support-functions_3.png\" alt=\"\" width=\"1280\" height=\"720\" title=\"\" srcset=\"https:\/\/bcgblog.kr\/wp-content\/uploads\/2020\/11\/rethink_support-functions_3.png 1280w, https:\/\/bcgblog.kr\/wp-content\/uploads\/2020\/11\/rethink_support-functions_3-300x169.png 300w, https:\/\/bcgblog.kr\/wp-content\/uploads\/2020\/11\/rethink_support-functions_3-1024x576.png 1024w, https:\/\/bcgblog.kr\/wp-content\/uploads\/2020\/11\/rethink_support-functions_3-768x432.png 768w, https:\/\/bcgblog.kr\/wp-content\/uploads\/2020\/11\/rethink_support-functions_3-696x392.png 696w, https:\/\/bcgblog.kr\/wp-content\/uploads\/2020\/11\/rethink_support-functions_3-1068x601.png 1068w, https:\/\/bcgblog.kr\/wp-content\/uploads\/2020\/11\/rethink_support-functions_3-747x420.png 747w\" sizes=\"auto, (max-width: 1280px) 100vw, 1280px\" \/><\/a><\/p>\n<p>\ube44\uc6a9\uc740 \uc5b4\ub5a0\ud55c\uac00? \uad81\uadf9\uc801\uc73c\ub85c \uc774\ub7ec\ud55c \ub178\ub825\uc740 \ubd88\ud544\uc694\ud55c \ud504\ub85c\uc138\uc2a4\uac00 \uc81c\uac70\ub418\uace0 \uc624\ub958\uac00 \ubc1c\uc0dd\ud558\uae30 \uc26c\uc6b4 \uc218\uc791\uc5c5 \ud504\ub85c\uc138\uc2a4\uac00 \ubcf4\ub2e4 \uc815\ud655\ud558\uace0 \ube44\uc6a9\ud6a8\uacfc\uc801\uc778 \ub514\uc9c0\ud138 \uc2dc\uc2a4\ud15c\uc73c\ub85c \ub300\uccb4\ub418\uae30 \ub54c\ubb38\uc5d0 \uc790\uccb4 \uc790\uae08\uc870\ub2ec\uc774 \ub420 \ubfd0 \uc544\ub2c8\ub77c \uc218\uc775\uc131\ub3c4 \uc788\uc744 \uac83\uc774\ub2e4.<\/p>\n<h3><strong>\uac1c\uc120\uacfc \ucd5c\uc0c1<\/strong><\/h3>\n<p>\uacbd\uc81c \uc0c1\ud669\uc774 \uc5b4\ub824\uc6b8 \ub54c \uc870\uc9c1\uacfc \uad00\ub828\ub41c \uc120\ud0dd\uc740 \ub9ce\uc740 \uacbd\uc6b0 \ucc28\uc545\uacfc \ucd5c\uc545 \uc0ac\uc774\uc5d0\uc11c \uacb0\uc815\ub418\ub294 \uac83\uc73c\ub85c \ubcf4\uc778\ub2e4. \uadf8\ub7ec\ud55c \uc120\ud0dd\uc740 \uc2dc\uac04\uc740 \ubc8c\uc5b4\uc8fc\uc9c0\ub9cc \uae30\uc5c5\uc758 \uc7a5\uae30\uc801 \ud3ec\uc9c0\uc158\uc744 \uc800\ud574\ud558\uac70\ub098, \ub2e8\uae30\uc801 \ub9ac\uc2a4\ud06c\ub294 \uc0c1\uc2b9\uc2dc\ud0a4\uc9c0\ub9cc \uae30\uc5c5\uc758 \ud3ec\uc9c0\uc158\uc744 \ud68c\ubcf5\uc5d0 \uc720\ub9ac\ud558\uac8c \ub9cc\ub4e0\ub2e4. \uadf8\ub7ec\ub098, \uc9c0\uc6d0 \ubd80\uc11c\uc758 \ud601\uc2e0\uc740 \uc608\uc678\uc774\ub2e4. \ub6f0\uc5b4\ub09c \uc9c0\uc6d0 \ubd80\uc11c\ub294 \uae30\uc5c5\uc774 \uc9c0\uae08\ubcf4\ub2e4 \ud6a8\uc728\uc801\uc73c\ub85c \uc6b4\uc601\ub418\ub294\ub370 \ub3c4\uc6c0\uc774 \ub420 \ubfd0 \uc544\ub2c8\ub77c \uae30\uc5c5\uc758 \ud504\ub85c\uc138\uc2a4\uc5d0 \ub300\ud55c \ub354 \ub9ce\uc740 \ud1b5\uc81c\ub825, \uc6b4\uc601\uc5d0 \ub300\ud55c \ub354 \ub9ce\uc740 \ud1b5\ucc30\ub825, \ub354 \ub9ce\uc740 \ub370\uc774\ud130\ub97c \uadfc\uac70\ub85c \ud558\ub294 \uc9c0\uce68\uc744 \uc81c\uacf5\ud558\uc5ec \ud5a5\ud6c4\uc758 \uc804\ub7b5\uc801 \uc870\uce58\ub97c \uac00\ub2a5\ucf00 \ud55c\ub2e4.<\/p>\n<p><a href=\"https:\/\/www.bcg.com\/publications\/2020\/rethinking-support-functions-through-tough-times\" target=\"_blank\" rel=\"noopener\">\uc6d0\ubb38(\uc601\uc5b4) \ubcf4\ub7ec\uac00\uae30<\/a><\/p>\n<p><a href=\"\/newsletter\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-2753\" src=\"http:\/\/bcgblog.kr\/wp-content\/uploads\/2020\/10\/BCG\ub274\uc2a4\ub808\ud130\uad6c\ub3c5\ud558\uae30\ucd08\ub85d\ubc30\uacbd.png\" alt=\"\" width=\"180\" height=\"50\" title=\"\"><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\uc5c4\uccad\ub09c \uacbd\uc81c\uc801 \ubd88\ud655\uc2e4\uc131, \uc99d\uac00\ud558\ub294 \ube44\uc6a9 \uc555\ubc15, \uae09\ubcc0\ud558\ub294 \uae30\uc220 \ubcc0\ud654, \ub192\uc544\uc9c0\ub294 \uace0\uac1d \uc11c\ube44\uc2a4\uc5d0 \ub300\ud55c \uae30\ub300\uc5d0 \uc9c1\uba74\ud558\uc5ec \uae30\uc5c5\ub4e4\uc740 \uac00\ub2a5\ud558\ub2e4\uba74 \ub9c9\ub300\ud55c \uc120\ud589 \ud22c\uc790\ub97c \ud560 \ud544\uc694\uac00 \uc5c6\ub294 \uc0c8\ub85c\uc6b4 \uacbd\uc7c1 \uc6b0\uc704\ub97c \ucc3e\uae30 \uc704\ud574 \ub9ce\uc740 \ub178\ub825\uc744 \uae30\uc6b8\uc774\uace0 \uc788\ub2e4.<\/p>\n","protected":false},"author":1,"featured_media":2174,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"categories":[171,172],"tags":[],"class_list":{"0":"post-2820","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-people-and-organization","8":"category-capability"},"_links":{"self":[{"href":"https:\/\/bcgblog.kr\/wp-json\/wp\/v2\/posts\/2820","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bcgblog.kr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bcgblog.kr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bcgblog.kr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bcgblog.kr\/wp-json\/wp\/v2\/comments?post=2820"}],"version-history":[{"count":0,"href":"https:\/\/bcgblog.kr\/wp-json\/wp\/v2\/posts\/2820\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bcgblog.kr\/wp-json\/wp\/v2\/media\/2174"}],"wp:attachment":[{"href":"https:\/\/bcgblog.kr\/wp-json\/wp\/v2\/media?parent=2820"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bcgblog.kr\/wp-json\/wp\/v2\/categories?post=2820"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bcgblog.kr\/wp-json\/wp\/v2\/tags?post=2820"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}